Frequently Asked Questions

We’ve put together answers to the most common questions about our datasets and services.

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Products & Delivery

Q: How will I receive my dataset?
A: Immediately after purchase, you’ll receive a secure download link via email. Files are delivered in Excel (.xlsx) and CSV formats for easy use.

Q: Do you ship physical products?
A: No. All TrueLead Data products are digital downloads only. Nothing physical will be mailed.

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Refunds & Policies

Q: Do you offer refunds?
A: Because our products are digital and delivered instantly, all sales are final. Please review sample files and descriptions before purchase.

Q: What if I have trouble accessing my download?
A: If you experience any issues, contact us at support@trueleaddata.com and we’ll make sure you get your files.

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Licensing & Usage

Q: Can I share or resell the data I buy?
A: Purchases grant you a non-exclusive license for internal business use only. Redistribution, resale, or publishing the data without permission is not allowed.

Q: Can my whole team use the dataset?
A: Yes, your company may use the dataset internally. For multi-user or enterprise licensing, please contact us at support@trueleaddata.com.

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Updates & Accuracy

Q: How often are datasets updated?
A: Our datasets are verified and updated regularly. Each product listing includes the edition year so you know the version you’re purchasing.

Q: Is every record guaranteed to be accurate?
A: While we verify our data, no dataset is perfect. TrueLead Data provides the most reliable information available, but results may vary based on use.